Manages client communication, project coordination, onboarding, and delivery across all WWD services.

About the role

The Client Services Lead is the primary point of contact for WWD clients and is responsible for coordinating project requirements, schedules, and delivery. This role ensures clear communication between clients and the internal teams, manages revision cycles, maintains project boards, and oversees documentation. The Client Services Lead works with the Directors to support large contracts and ensure all projects progress smoothly. This role is ideal for someone organized, communicative, and comfortable managing multiple workflows.

What we’re looking for

Requirements:

- Strong organizational and communication skills
- Ability to manage multiple clients and projects
- Experience writing briefs, gathering requirements, and handling revisions
- Professional customer service abilities
- Able to coordinate work between multiple creative and technical teams

Nice to Have:

- Experience with project management systems such as Trello or Notion
- Experience in a creative, game development, or production environment
- Ability to contribute to documentation and workflow improvements

How to apply

Please email your application to careers@tamatusystems.co.nz and include:

• Which role you’re applying for (Client Services Lead)
• A short introduction about you
• Links to any relevant work, portfolio or GitHub etc.